Dealing with difficult situations in the workplace training - Managing difficult situations

DEALING WITH DIFFICULT SITUATIONS IN THE WORKPLACE

AFTA Thought’s unique interactive workshop explores some of the difficulties encountered in our everyday working lives.

We use drama and discussion to highlight a diverse range of challenging behaviours and emphasise their impact upon personal and professional well-being. Focus is placed on the practical difficulties of putting polices into practice and the necessity for discretion and sensitivity when managing difficult situations.

Our team of actors and facilitators creates a safe environment for Dealing with Difficult Situations in the Workplace training which is tailor-made for the needs of your staff and managers. We cover a wide range of areas including:

Disciplinary procedures
Redundancy
Performance reviews
Retraining
Tribunals

AFTA Thought’s techniques provide a flexible, cost-effective way of delivering critical messages to groups of between 10 and 200 in a short time frame.

We have more than twenty years’ training experience and are proud of our record in helping Local Authorities and organisations in the Housing, Education and Voluntary sectors deal with challenging situations in a sensitive way.

if you would like to know more about Dealing with Difficult Situations in the Workplace training, please contact us.

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DEALING WITH DIFFICULT SITUATIONS IN THE WORKPLACE

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